About Us

Transforming service quality through insight of critical voice systems.

Through a powerful combination of technology, people and partners, Whitehook's virtual customer makes it easy for contact centres and their support teams to deliver great customer experiences, through ensuring all their voice services are working as designed —all from the flexibility and reliability of the cloud.

Leveraging technologies that have been recognised as a market leaders by Gartner and Frost, Whitehook’s focus is to innovate and find smarter and more cost effective ways to deliver compliance and service quality assurance of voice services across both the enterprise and the contact centre.

The Core Team

Technology only delivers so much and behind our virtual customers we have a team of business, technology and contact centre industry experts to drive service innovation and agility.

RICHARD RODWELL – EXECUTIVE DIRECTOR
Strategy & Design
DAMIAN LEACH – EXECUTIVE DIRECTOR
Development & Innovation
PETER ELSEY – PARTNER
Sales & Channels Development
WH SONAR – PARTNER
Virtual Customer Team